Privacy Policy:
Welcome to Zikzak
We will outline in the privacy policy the fundamental basis upon which we will handle any personal data. We are fully responsible for protecting your data and are committed to taking all necessary measures to safeguard it. We also commit to not retaining personal data except to the extent required by commercial transactions. By using our services, you agree to handle the data in accordance with this privacy policy as follows:
Data that may be collected:
We may collect and process the following data:
- Information provided through filling out forms on the website, including data provided during registration to use the website and other joint registrations (e.g., social media logins) or subscribing to our services or posting materials or requesting other services.
- Information provided to us, or collected from you, when you report any difficulties you encounter while using the website.
- Correspondence records when contacting us.
- Public and aggregated non-personal data. Details of transactions you have made through our website and details of our processing and delivery of requested goods.
- Details about your computer device, including, for example, your IP address, operating system, and browser type, as well as data related to your general use of the internet (e.g., through data storage or access technology on your device, such as cookies, tracking codes, and web beacons, collectively referred to as "cookies").
- Your email address provided to us by third parties who have obtained your consent to share your email address.
- Any other data we deem necessary to enhance your browsing experience on the website.
Data usage:
We may use the data in the following cases:
- To provide you with information, products, or services you request from us, or services we believe you may be interested in, and where you have agreed to be contacted for such purposes.
- To provide you with location-based services, such as advertising and search results and other content tailored to you.
- To fulfill obligations arising from any contracts between you and any other parties using our website, or between you and us.
- To improve our services and provide better and more customized services.
- To ensure the provision of our website content in the most effective manner for you and the device you use to access our website.
- To notify you of changes made to our website.
- For any other reason we deem necessary to enhance your browsing experience on the website.
- To manage incentive programs and fulfill your requests for these incentives, and/or to allow you to participate in contests and notify you in case of winning.
Entities with which customer data may be shared:
Our customer data is a very important part of our business, and therefore, we only share data as described below and with companies that adhere to protection practices, at a minimum, similar to the benefits of those practices outlined in the privacy policy:
- Third parties to provide our services, we may collaborate with other companies affiliated with us or service providers not affiliated with us - such as delivery companies - to the extent necessary for these companies to access relevant data to perform their tasks.
- Marketing and promotional offers, we may also use data to provide you with information about goods and services you may be interested in, as well as to enhance your browsing and website usage experience, service messages, new features, improvements, special offers, and events of importance. We may contact you through various channels, including but not limited to email, web notifications, posts, and phone calls.
How customer data is stored:
The data we collect from you is stored in our possession and the possession of the entities we deal with, and we commit to not using it for any unauthorized purposes or in violation of the law and using the utmost means possible to protect it.
We will store the data as long as necessary according to this privacy policy or if required by law. It is possible for data to be transferred, stored, processed, and used by our affiliated companies or by service providers not affiliated with us in one or more countries outside the country it belongs to. It is also possible for your payment data to be transferred and stored by our affiliated companies for processing payments and providing support services.
Changes that may occur to privacy policies:
Our business is subject to continuous changes, so our privacy policy may be affected and may need to change. We will publish the current version of this privacy policy on the website, and it will remain effective from the date of publication on the website or as determined by us as the date of its effect. Therefore, you should regularly check the privacy policy, as your continued use of the website after any changes constitutes your acceptance of this privacy policy in its modified form.
